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Refunds and support

Version 2026-10-26-v1. Select your usual place of residence. Language does not determine jurisdiction. Mandatory consumer rights apply regardless of language or a choice-of-law clause.

Requesting help

Include your order number, date, purchase channel and the issue. Do not send full card details or passwords. For Telegram, use /paysupport; the seller’s email is listed in the details below.

Additional project policy

Once sales open, you may request a full refund within 14 calendar days of payment, including after starting the game. This additional policy does not limit stronger statutory rights. Stars purchases are refunded in Stars to the original payer using refundStarPayment; no fixed cash redemption rate is promised.

Defects and payment errors

Missing access, duplicate charges and misdescription are considered separately, including after 14 days where the law provides remedies. There is no blanket no-refunds rule or hidden penalty. Applicable statutory response and refund deadlines prevail; bank/platform processing time is separate.

After a refund

A full refund may revoke paid access while data-copy rights and mandatory remedies remain. Requesting a refund is not a reason to remove a negative review.

United States

Applicable federal and state consumer rules remain, including rules against misleading promises and fake reviews. These terms impose no mandatory arbitration or class-action waiver. The additional 14-day refund does not replace mandatory remedies.

State privacy rights

State rights, including CCPA/CPRA when applicable to the business, remain. The project does not represent that it sells or shares personal information for targeted advertising. Before sales, verify actual state-law coverage, taxes and the payment provider’s eligibility for the seller.

Seller information

Seller
Individual Entrepreneur Nikolay Vladimirovich Kulyagin / ИП Кулягин Николай Владимирович
Tax ID (INN)
772151872681
Registration number (OGRNIP)
326774600381182
Contact address
109456, г. Москва, ул. Паперника, д. 12А, кв. 49
Email
ooo-sfera@mail.ru
Phone
+7 910 444-85-00
Bank
ООО «Банк Точка»
Settlement account
40802810420001010536
Correspondent account
30101810745374525104
Bank identification code (BIK)
044525104

2026-10-28-price-v2

Legal sources: 152-FZ · 2300-1 · PIPL · EU consumer rights · GDPR rights · FTC reviews