← Home

Ask a question

Need help with the game, signing in or a purchase? Send your question and an email for a reply.

You can also email us directly: ooo-sfera@mail.ru

10–2000 characters. Do not include game answers, health details, passwords or card information.

Your request is private and used for support, without advertising subscriptions. Administrators can access it for up to 90 days; expired records are cleaned when the form or inbox is used. For earlier deletion, email us with your request number.

Common questions

What can I try for free?

The first four tasks introduce the format. See your account for the full game and current purchase availability.

Does one purchase cover the website and Telegram?

Yes. One confirmed purchase works on the website and in the bot after you link the same Telegram account from your account settings and confirm in the bot. No second payment is needed. Website and bot saves remain separate.

Where are game answers stored?

Without separate server saving, web-game answers stay in your browser. See the privacy policy for storage and deletion.

How can I follow up?

Keep your request number. Email ooo-sfera@mail.ru to follow up. This form saves questions for support; it does not answer automatically.